Polytec Thelen GmbH successfully relies on the service from 3Dokuteam & on the X400 Pro 3D printer

3D printing stands for cost reduction, expertise, and above all, innovation. These are important factors for companies in the marketplace, who are increasingly focusing on customer service alongside their products. For this reason, working with the „X400 Pro 3D printer“ from German RepRap is becoming ever more popular within this corporate focus. The use of the „X400 Pro“ 3D printer is also on the rise in North Rhine-Westphalia, as confirmed by Polytec Thelen GmbH from Bochum.
Thanks to the 3D printer, the company can cater more intensively to individual customer needs and illustrate them promptly. „We are very satisfied with the technology and will continue to rely on the performance of the „X400 Pro“ and the excellent service from „3Dokuteam“ in the future."
“Vertrauen.„ As an authorised system supplier for 3D printing, customer service is particularly important to us. That’s why customer service at 3Dokuteam also adapts individually to the customer’s wishes. Thanks to the appropriate, associated 3D software, the objects can be optimised and prepared before printing begins. Of course, 3Dokuteam not only supplies the optimal 3D printer but is also happy to answer specific customer requests and questions about the product on-site. The team from Münsterland also offers a comprehensive on-site service. This includes, among other things, a dedicated specialist and technician. In addition to setting up the 3D printer, they also provide initial, professional, and competent instruction in operational procedures. For further expert support in handling the printer, workshops tailored to the product, especially “in-house„ workshops, are offered by 3Dokuteam. “We are not only very satisfied with the 3D printer, but above all with the all-round service and competent support from 3Dokuteam,“ says Production Manager Dennis Ulmke from Polytec Thelen GmbH.

3Dokuteam is a business division of dokuteam NordWest GmbH. Founded in 1990, dokuteam continuously and successfully adapts to customer needs and is your competent system provider in the areas of 3D printing, printers, multifunctional systems, large-format printers, software, and document management.

Further information/reference contact:

Ralf Felmet
T 02502-23 12-0
3Dprint@dokuteam.de

„We are not only very satisfied with the 3D printer, but above all with the comprehensive service and competent support from 3Dokuteam.“